Outreach Command Center
Campaign management, queue control, DNC compliance, and engine operations
Engine:
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Sent Today:
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Pending:
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DNC Reviews:
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Total Sent
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Emails Sent
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SMS Sent
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Replies
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Failed
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Email Delivery Rate
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SMS Delivery Rate
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Reply Rate
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Opt-Out Rate
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Bounce Rate
Campaigns at a Glance
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Email Deliverability Trends
Morning Report
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System Health
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By Rep Breakdown
| Rep | Sent | Failed | Pending | Skipped | Total |
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Campaigns
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Today's Send Queue
| Date | ID | Campaign | Channel | To | Name | Company | Status | Error | |
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Run History
| ID | Campaign | Type | Status | Processed | Emails | SMS | Started | Completed |
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Conversations
Leads
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Activity Timeline
Select a lead to view their outreach activity
Phone DNC List
| Phone | Source | Added | Actions | |
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Add to DNC
Account DNC
DNC Review Queue
| ID | Phone | Message | Keyword | Created | Actions |
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Account-Level DNC
| Account SF ID | Name | Phone | Source | Synced At | Actions |
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DID Health
| Phone Number | Label | Active | Sends 7d | Fails 7d | Fail Rate | Paused Until | Actions |
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Email Validation
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Phone Validation
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Salesforce Sync
Pull latest leads from Salesforce into the outreach queue.
Send Engine
Start or stop the outreach send engine (Mon-Fri 8AM-2PM PST only).
Daily Reset Report
View yesterday's queue reset summary and optionally email it.